INTELLICOM COMMUNICATIONS

INTELLICOM COMMUNICATIONS, INC

QUICK REFERENCE SHEET FOR NEC SV8100.

(Customer Service: 909-392-1488)

To Make an Outside Call:

-Pick up handset; choose a line (if You Have Lines appearing on your phone), dial 9 if you have “In/Out “Labeled keys, the area code, and the phone number. Hang up to release the call.

Transferring A Call – In Office.

-While on the line, press transfer button and either dial the person’s extension, or their programmed button on the phone. Hang up to release the call.

Directed Call Pickup: From any telephone Dial ** followed by the ringing extension number

Distinctive Ringing:

Dial 720 followed by 1 for Internal ringing, or 2 for external ringing.

Dial the ring tone number desired 1-8.

Press Speaker to accept the tone.

Last Number Redial: Hit the Redial Key several times (The System stores up to 10 numbers dialed), when you see the number you want to Redial, Pickup Handset or hit Speaker Key.

Quick Transfer to Voice Mail: Dial Extension # or hit preprogrammed button for desired Extension, dial 8 and hang up to send caller direct to dialed Mailbox.

Call Park: With the call in progress press Call Park key on your phone, look @ your phone display, it will show the parking orbit chosen (01~ 64), or If manually parking a call, hit transfer #6 followed by the parking space number 01 ~ 64.

Call Park Retrieve: Hit the Park Retrieve key on your phone, dial Parking Orbit you were told 01~64, or if manually dial *6 followed by the parking orbit number 01 ~ 64.

Transferring A Call to an Outside Line:

-While on the line, press transfer button and dial 9, then 1 and the area code, Hang up. (Or announce the call and then hang up.) If your Tel Lines appear on your phone choose another Line dial telephone number, announce call, and then hang up.

Transferring A Call Direct to Voicemail: While on the line, press transfer, then the extension, then 8 and hang up, or if you have a programmed button for that extension, hit the button, dial 8 and hang up.

Making an Internal Conference Call :

-When call is in progress, press ‘Conf’ key (On display) then dial extension number of desired individual (or hit their programmed button) wait for pick up, announce call, press Add, Press Begin.

Making an External Conference Call :

-Repeat above instructions, but instead of extension number, dial 9, the area code, the phone number, and then press ‘Add, press “Begin”

Volume Control:

Volume Control operation is subject to the current state of the telephone:

LCD Contrast

Ringing volume

Speaker volume

Handset volume

To Change the Name on an Extension:

- Press the Speaker button, dial 700, press the hold button, then spell out the name on the dial pad, press hold again to store the information, and then hang up, use “Conf” key to back up (correct mistakes), # sign to advance cursor when next letter falls on same number.

To Program a Headset Button:

- Press the speaker button, dial ‘751’, press headset designated button, dial ‘05’ after hearing confirmation stutter tone (sounds like a very quick busy signal). Press speaker again to hang up. Headset button is now programmed.

To Program an Extension to a Designated Button on Phone:

1-Hit Speaker,

2 Dial 751,

3 Press Line Key button to be programmed

4 Dial 01,

5 Dial digits of desired extension

6 Press the ‘Hold’ button

7 Hang up.

If there are repeat keys to program do not hang up, repeat step 3 until completed. When complete, press the speaker button to hang up.

To Program a One touch Speed dial number to a Designated Button on Phone:

1-Hit Speaker,

2 Dial 751,

3 Press Line Key button to be programmed

4 Dial 01,

5 Dial 9 Plus Tel. Number, (1XXX-XXX-XXXX)

6 Press the ‘Hold’ button

7 Hang up.

If there are repeat keys to program do not hang up, repeat step 3 until completed. When complete, press the speaker button to hang up.

One Touch Key Assignment:

Dial 751

Press the Line Key to be programmed.

Dial the code for the desired feature:

·Do Not Disturb: 03

·Call Record: 78

· Park: 01, #6

·Retrieve: 01,*6

·Call Pickup: 24

· Delete Key: 00

Press Hold

Press Speaker

To Program Personal Spd Dial Numbers (0-9):

Hit Prog Key on Soft Keys (Underneath Display, appears only when phone is idle), Hit STA, SPD PROGRAM Will Appear, Dial first Binder “0” (SPD Will show on Display), Enter 9 Plus Telephone Number as if you were dialing the number manually, Hit HOLD, Spell Out the Name of the SPD Dial number, (Hit Conf to correct mistakes, # to advance cursor if next letter falls on same number), Hit HOLD to Save, If You want to continue, enter next SPD Binder 1,or 2, etc.

To Retrieve Personal SPD numbers>

If Using Codes , Enter #7 followed by SPD Binder (0-9), If using Rolodex, hit Dir Underneath Display (Soft Key), Hit STA, Spell out the name you assigned to the SPD , Use UP and DOWN Arrow Keys on Display to go to SPD number or Scroll, Once Located Pick up Handset or Hit Speaker key.

To Program System SPD Dial numbers (000-999):

(Please assign only one Person in your Organization to do this)

Again Hit Prog Key on Soft Keys (Underneath Display, appears only when phone is idle), Hit Arrow pointing down, Hit SYS, Enter SPD dial Bin (000-999), DO NOT DIAL 9, Enter Number as if you were dialing the number manually, Hit HOLD, Spell Out the Name of the SPD Dial number, (Hit Conf to correct mistakes, # to advance cursor if next letter falls on same number), Hit HOLD to Save, If You want to continue, enter next SPD Binder .

To Retrieve System SPD Dial Numbers:

If You would like to use Codes, Enter #2 followed by SPD Dial Bin (000-999), ), If using Rolodex, Hit Dir Underneath Display (Soft Key), Hit SYS, Spell out the name you assigned to the SPD , Use UP and DOWN Arrow Keys on Display to go to SPD number or Scroll, Once Located Pick up Handset or Hit Speaker key.

Update/Change Time: Locate Main Telephone Extension (Usually Reception Phone, or Manager/Owner’s) Dial 728, Enter 4 digits in 24 Hr Format, Hit Speaker to Exit.

Voice Mail (Mailbox Users)

To Set up your Mailbox: Hit the “VMsg” key on your Display, when prompted to enter your mailbox password, enter 0327 (Default Password for all Mailboxes), please listen carefully to the self enrollment instructions given to you. After setting up your mailbox, the white lamp on the right top corner of your phone will light up when messages are left for you, hit the “VMsg” key to retrieve them, please pay attention to the keys underneath the display, these keys will help you to retrieve, delete, and redirect your messages.

Voice Mail Management for System Administrators only

Add a Mailbox/Program Voicemail for New Employee:

-Enter System Administrator box. Use Soft keys (located at the top of the phone under the display, between the ‘exit’ and ‘help’ buttons) and press ‘more’ or the Right Arrows. Press ‘Mgr’ option, press ‘Subs’ (Subscribers), add a mailbox, enter extension number, and follow prompts.

-To delete Security code only: Enter System Administrator box. Use Soft keys (located at the top of the phone under the display, between the ‘exit’ and ‘help’ buttons), press ‘More’ or the Right Arrows. Press ‘Mgr’ option, press ‘CHBX’ (Change box), enter extension follow the prompts,

Changing Greetings: (Only if your Greetings are not customized) e.g. -Two companies on same Voice Mail-. Enter System Administrator box. Use Soft keys (located at the top of the phone under the display, or between the ‘exit’ and ‘help’ buttons) press ‘More’ or the Right Arrows. Press ‘Mgr’ option, press ‘Greeting’ and follow prompts. Alternate greeting is used for Holidays, plays 24/7.

To Set up a new personal mailbox: Hit the VMsg key on Soft Keys (Underneath Display), when prompted for Pwrd. Enter 0327, follow the self enrollment instructions.